IntakeQ / PracticeQ Optimization and Training: (current)

• Assist solo practitioners and small practices with the setup and optimization of their primary system including scheduling, documentation, and invoicing.

• Create ready-to-use forms and notes for practitioners to import into their existing system and workflow

• Creating a self-paced course for practitioners to set up their own systems and processes around IntakeQ, including creating SOPs and training their staff.

• Deliver semi-live tech support for IntakeQ / PracticeQ and integrated systems.

• Creating form and note widgets for things like adding tables of contents, age calculators, goal lists, and other things to make charting speedier.

• More on the self-paced IntakeQ course here.

E-learning Course Creation: (current)

• Assist clients in creating new hire onboarding courses for small businesses and solopreneurs working with assistants or contractors. (Current)

• Assist clients in creating self-paced courses to accompany existing service lines to promote balanced learning of skills and concepts, and increases passie income. (Current)

• Created courses on business principles for use in the Inquisit learning library

• Worked with clients to create multi-leveled courses covering topics like change management and effective meetings.

• Developed new student orientation course centering on technology integration

• Developed a self-paced training with videos and resources for an iPad Integration Initiative

• Developed a blended (in-person and online) new hire onboarding course for adjunct faculty

• Designed and developed a self-paced e-learning course for consultants learning how to use a business health assessment (Inquisit)

Website and Web App Design and Development: (current)

• Created websites and updates for clients on platforms like WordPress, Wix, and Squarespace.

• Transitioned most clients and projects to Systeme.io, which provides many features needed in a small business, including email marketing, sales funnels, course creation, and automation options.

• Developed ESAPlanner, a web application to streamline curriculum creation for parent-educators in Arizona.

• Designed and Developed the Inquisit Business Health Framework in Partnership with the SBDC at YSU

• More Information on the ESAPlanner here.

Inquisit Business Assessment and Web Application: (current)

• Secured a government contract to create a comprehensive assessment tool for the Small Business Development Center at Youngstown State University.

• Partnered with a Subject Matter Expert (SME) to design and develop Inquisit, a 100+ question assessment with over 300 resources aligned to key business principles.

• Collaborated with SME to create a self-paced course to teach consultants how to use the assessment and traveled to Ohio to teach it in person.

• Maintain Technology of the Assessment and Web Application as the Inquisit Designer and Developer, and assist the Inquisit Administrator with ongoing support.

• More Information about Inquisit here.

Focusing on Family and Learning New Skills:

• Started and operated a small home bakery (cakes and cake pops!) while taking care of my two young kiddos.

• Immersed myself in learning new skill sets, including instructional design, curriculum development, and mastering tools like Canva, WordPress, Articulate 365, Adobe Creative Suite, and Captivate.

Administration → Academics:

• Developed automated assessment tools, admissions trackers, and asynchronous faculty training.

• Played a key role in the adoption of iPads as educational tools and taught introductory courses to nursing students.

• Became an iPad Champion, teaching educators to integrate iPads into their courses.

• Led special projects to create master course templates and streamline faculty processes.

Graduation and More Education:

• Managed a telemarketing team at InfoCision Management Corp (consistently in top 10)

• Started my education career in college admissions, mastering the art of selling intangible products and ensuring compliance with accrediting bodies.

• Helped students through the admissions process at institutions like Kaplan College, ITT Technical Institute (in two states), and Brown Mackie College.

• Developed digital solutions to streamline operations at Brown Mackie College.

• Transitioned to specializing in the nursing program at Brown Mackie College, designing the nursing admissions process and developing digital solutions.

• Was half way through a master's program in Clinical Mental Health before deciding to stay in education - transitioning to an MAEd Program.

• Completed a Master of Arts in Education with a focus on Higher and Postsecondary Education.

Early Career and College Years:

• Worked at Disney World's Disney Days of Christmas during my Bachelor's program.

• Gained skills in inventory, scheduling, and product sales as a nail technician.

• Trained new staff while working as a server at an Italian restaurant.

• Gained experience in project management, planning, and cost estimating at a construction company.

• Worked as a wedding dress fitter for a short time.

• Co-owned a pizza shop, managing business operations while my brother ran the kitchen.

• Began designing and developing digital solutions in 2001 - my first one was for a sales team to provide automated quotes to their leads using a CRM, Excel, and Visual Basic.